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Content Management System
Is your business losing valuable time and resources because your website is hard to manage? Are you relying on outside support to keep your website current?
- Active Internet can help you start managing your website from your browser and: Reduce costs by managing your website and intranet content in-house
- Integrate your other business applications with your website and intranet
- Redistribute workflow
- Mobilize your workforce on the web
- With Active Internet, you can begin managing your content, not technology.
Websites are no longer the static calling cards of yesterday. Today, they are dynamic properties that require interactivity with your customers as well as your own team members. Whether your website is a corporate informational site, an interactive marketing site, or a complex multi-channel e-business, your customers demand more from it today than ever before. Your website and intranet can also offer you significant cost savings by automating processes and mobilizing your workforce.
Active Internet's Approach
At the forefront of content management system design, Active Internet's web application framework coupled with our expertise in custom software development, web design, e-commerce, databases, and web applications. For more than a decade, Active Internet has been assisting its clients in managing their web content effectively and economically.
Unlike many CMS vendors, Active Internet listens to your needs and tailors software and applications to fit your business, rather than fitting your business into boxed application. Active Internet customizes its services to best match your budget, scope, and project type, whether you are looking to add more interactive features, streamline workflow, or improve customer relations. Integrating your business processes and application with the CMS platform, Active Internet can increase your ROI while decreasing your development costs.
CMS Features
Whether your business is selling products or services online, community building, multi-channel publishing or a combination thereof, Active Internet provides a multitude of CMS modules that provide your business with unlimited growth potential. All modules are configurable through your internet browser and are designed with the non-technical user in mind. Following is a brief list of just some of the modules Active Internet offers. Call us today, to discuss your business needs in greater detail.
Business Management
Active Internet offers a number of solutions designed to streamline workflow and maximize productivity, as well as powerful solutions to maximize revenues and improve customer retention.
Customer Relations Management (CRM): Manage your marketing, sales, and support needs in real time. Whether you are looking to track customer lifecycle behavior, history, and contacts; capture, manage, and share data; measure key performance indicators, or manage marketing campaigns, the CRM modules allow you to provide better customer relations and grow revenues by creating more sales, and losing less customers.
Manage your marketing, sales, and support needs in real time. Whether you are looking to track customer lifecycle behavior, history, and contacts; capture, manage, and share data; measure key performance indicators, or manage marketing campaigns, the CRM modules allow you to provide better customer relations and grow revenues by creating more sales, and losing less customers.
E-commerce: Selling products online has become integral to business success. The shopping cart module can be integrated and customized to provide: product catalogs, customer order history management, reporting and statistics, powerful browse/search capabilities, dynamic, multi-level navigation and categorization, customer customized lists, shopping cart data, multiple languages, customer loyalty and rewards programs, and more. As with all other modules, the e-commerce modules can be integrated with existing business applications such as inventory management and shipping.
Selling products online has become integral to business success. The shopping cart module can be integrated and customized to provide: product catalogs, customer order history management, reporting and statistics, powerful browse/search capabilities, dynamic, multi-level navigation and categorization, customer customized lists, shopping cart data, multiple languages, customer loyalty and rewards programs, and more. As with all other modules, the e-commerce modules can be integrated with existing business applications such as inventory management and shipping.
E-mail marketing: Keep in contact with your customers and acquire new ones with customized e-mail campaigns. Manage e-mail lists, track success rates, obtain real time reporting of message views, click throughs, unsubscribe list management, and more.
Keep in contact with your customers and acquire new ones with customized e-mail campaigns. Manage e-mail lists, track success rates, obtain real time reporting of message views, click throughs, unsubscribe list management, and more.
Customer Billing: Automate your billing process by managing all billing cycle processes, automatically calculating and submitting invoices, consolidating charges billed and payments applied by customer.
Automate your billing process by managing all billing cycle processes, automatically calculating and submitting invoices, consolidating charges billed and payments applied by customer.
Help Desk with ticketing: Track route and prioritize requests either internally or for your customers.
Track route and prioritize requests either internally or for your customers.
Live Support: Give your customers easy access to support, enabling live chat with one or more of your staff. Also track and manage requests from initial contact through resolution and follow-up.
Give your customers easy access to support, enabling live chat with one or more of your staff. Also track and manage requests from initial contact through resolution and follow-up.
Document Management & Imaging: These powerful management solutions allows users to scan, archive, index, protect, route, track multiple versions and edits, search, and view documents—either departmentally or enterprise wide.
These powerful management solutions allows users to scan, archive, index, protect, route, track multiple versions and edits, search, and view documents—either departmentally or enterprise wide.
Rotating Banners: Whether you are branding your product or advertising other services on your website, rotating banners are an important component of any online marketing campaign. Track banner success rates and easily update banner campaigns.
Whether you are branding your product or advertising other services on your website, rotating banners are an important component of any online marketing campaign. Track banner success rates and easily update banner campaigns.
Content & Information Management
Content Publishing: By assigning and restricting user access, Active Internet provides you with complete user security, allowing even your non-technical users to easily manage and edit website content, with the ability to preview, create, disable or hide pages, titles, and descriptions directly from their browser while ensuring that existing content, behaviors, and the overall look and feel remain intact.
By assigning and restricting user access, Active Internet provides you with complete user security, allowing even your non-technical users to easily manage and edit website content, with the ability to preview, create, disable or hide pages, titles, and descriptions directly from their browser while ensuring that existing content, behaviors, and the overall look and feel remain intact.
FAQs: Link to internal documents and product information to better serve your customers.
Link to internal documents and product information to better serve your customers.
Links: As your web site and intranet grow, automating navigation features saves you time and resources. Track all links and categories and update your navigation seamlessly without user intervention.
As your web site and intranet grow, automating navigation features saves you time and resources. Track all links and categories and update your navigation seamlessly without user intervention. By assigning and restricting user access, Active Internet provides you with complete user security, allowing even your non-technical users to easily manage and edit website content, with the ability to preview, create, disable or hide pages, titles, and descriptions directly from their browser while ensuring that existing content, behaviors, and the overall look and feel remain intact. Link to internal documents and product information to better serve your customers. As your web site and intranet grow, automating navigation features saves you time and resources. Track all links and categories and update your navigation seamlessly without user intervention.
Interaction & Community
Powerful solutions to build community and customer loyalty.
News Feeds: Grow your website through RSS aggregation and syndication to include headlines, news and other related articles relevant to your business and industry. Create and distribute news feeds that include links, headlines, and summaries.
Grow your website through RSS aggregation and syndication to include headlines, news and other related articles relevant to your business and industry. Create and distribute news feeds that include links, headlines, and summaries.
Announcements: Keep your team members and customers current with press releases, news announcements, and more.
Keep your team members and customers current with press releases, news announcements, and more.
Image Galleries: From photo albums, to galleries and slideshows, upload unlimited media that can be browsed with a flash interface or linked directly to global image communities. Thumbnail displays allow for easy navigation. Sell art online, secure images with watermark protection, and/or allow visitors to leave comments and ratings.
From photo albums, to galleries and slideshows, upload unlimited media that can be browsed with a flash interface or linked directly to global image communities. Thumbnail displays allow for easy navigation. Sell art online, secure images with watermark protection, and/or allow visitors to leave comments and ratings.
Discussion Forums: Allow for interactivity with ongoing multi-thread discussions, either moderated or open forum.
Allow for interactivity with ongoing multi-thread discussions, either moderated or open forum.
Blogs: The fastest growing online phenomenon, blogs provide personalized commentary or news on particular subjects and are yet another key component in keeping in touch with your customers and delivering them the information they need. Combine text, images, links to other blogs, web pages, and other related media to keep your content fresh and interactive.
The fastest growing online phenomenon, blogs provide personalized commentary or news on particular subjects and are yet another key component in keeping in touch with your customers and delivering them the information they need. Combine text, images, links to other blogs, web pages, and other related media to keep your content fresh and interactive.
Surveys & Polls: Get feedback from your visitors and customers. Learn more about what they want and how you can better serve them.
Get feedback from your visitors and customers. Learn more about what they want and how you can better serve them. |
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